When Client Gifting Goes Horribly Wrong (Do Not Do This!)

Have you ever received a card or a gift from a company you do business with only to think to yourself that they never should have bothered in the first place?  It was so out of place and didn't make you feel appreciated as a customer.

I've had an experience like that I want to share with you and how a simple tweak could have made all the difference in the world.

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