Download - #212: Optimizing the Healthcare Customer Experience with John Nash at Redpoint

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The Agile Brand™ with Greg Kihlström

Business:Marketing

#212: Optimizing the Healthcare Customer Experience with John Nash at Redpoint

2022-01-25

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Today we’re going to talk about the healthcare customer experience and how customers are shifting their preferences to want better digital experiences. This means that healthcare providers need to keep up with these demands while providing better and more personalized experiences across channels that include both online and offline ones. To help me discuss this topic, I’d like to welcome John Nash, Chief Marketing and Strategy Officer at Redpoint, a CX software provider.

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