Cost to Retain a Customer vs. Acquire - Dave Woodward - FHR #356
On this episode Dave talks about the importance of knowing your numbers. How it is not only important to know how much money it costs you to acquire a customer, but how much money it will take to keep that customer. Here are some of the things he talks about:
So listen in to get some expert advice from Dave on how you can scale your business even more by knowing how and where to focus your time and energy.
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