Meeting and Exceeding Customer Demands with Wayne Deehring of USP Fulfillment
Wayne Deehring is the co-founder of USP Fulfillment, a company that has provided full-service print production fulfillment for over 30 years. They create and ship everything from books and promotional items, as well as products for infomercial speakers, events, and subscription fulfillment. USP Fulfillment has worked with companies like Costco, Sony, Coca Cola, Disney, Walmart, and have even created items for the Grammys and the Emmy Awards.
In this episode…Do you have what it takes to expand the scope of your business to address customer demands? Have you ever been in that crossroads where your client is really valuable that you’ve had to decide whether to turn them down or to venture into the unknown just to fulfill their requests? Wayne Deehring of USP Fulfillment has been growing his business for over 30 years and he says, the only way to deal with customer demand is to see just how much further you can push the envelope.
Join Dr. Jeremy Weisz in this episode of InspiredInsider where he talks to Wayne about how he went from a printing business to being a frontrunner in the fulfillment industry. Tune in as they discuss how Wayne was able to bootstrap and expand his services to cater to growing customer demands, the challenges he faced in the process, the amazing work he has done with notable companies, and how he used both his business and his family as an inspiration to be better at everything he does.
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