The Key to Satisfying Your Customers | Interview With Stephanie Linnartz, President, Marriott International

On this episode of #ThePlaybook, Stephanie Linnartz, President of Marriott International, shares her thoughts on: [1:09] - Why their recently announced Marriott Design Lab will drive innovation within the hospitality industry [4:02] - How the company is focusing on ways to promote sustainability and create a positive impact [9:35] - The impact that the pandemic has had on business travel habits  [17:30] - Why it takes more than data to deliver an exceptional guest experience Tweet me your takeaway from today’s episode @davidmeltzer  Email Me! david@dmeltzer.com Sign up for my Free Weekly Training https://free.dmeltzer.com/friday-training-1 Text Me! (949) 298-2905 Learn more about your ad choices. Visit podcastchoices.com/adchoices