Fraser MacLean, Managing Director at M&H Carriers, joins me to talk about remote delivery, operating an electric delivery fleet, two-person delivery, and what it's like running a regional carrier. We cover:
- Fraser's career path
- Delivering everything from B2C parcels through to pallets and freight
- Partnerships with DPD, DX, and Pallet Track, and various retailers
- Same-day delivery
- Delivering to remote areas, including islands
- Unattended delivery and delivery via local partners
- Growth in e-commerce since the onset of the pandemic, even in remote areas
- Real-life learnings from operating electric delivery vehicles
- Updating depot infrastructure to charge EVs
- Two-person delivery and its growth potential - including value-added services
- Delivering parcels to remote areas - and rural/remote delivery surcharges
- Delivery density and last mile costs
- Rural and remote customers' reliance on e-commerce