Download - #219: Lean CX with Robert Dew, CapFeather Global

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The Agile Brand™ with Greg Kihlström

Business:Marketing

#219: Lean CX with Robert Dew, CapFeather Global

2022-02-18

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Today we’re going to talk about Lean Customer Experience and how companies of all sizes can continue to deliver valuable customer experience, regardless of their stage of growth. To help me discuss this topic, I’d like to welcome Robert Dew, Partner, CapFeather Global, and co-author of Lean CX: How to Differentiate at Low Cost and Least Risk

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