172) #ExponentialInsights - We All Love No Hassle: How to Entice Millennials and Gen

Feelings and emotions don’t usually have a place in financial services.

But people often buy and make decisions with their heart.

Our guest today is Doug Brown, President of NCR Digital Banking, a proud father, and an avid researcher into the habits of the Millennial and Gen Z demographics, and what they demand from their financial institutions.

Join us as we discuss:

- NCR’s extensive research into how younger consumers feel about their banking options

- Millennials love exploring the newest, coolest things in fintech

- Understanding the deeper wellness aspects of financial transactions

- Having a digital-first mindset across every channel

Doug’s team is using technology to solve people’s pain points and make moving money simpler.

You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or on our website.

Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.

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