69: Leadership and Hospitality Lessons From the Fourth of July

In this episode, I discuss the importance of tradition and the leadership lessons we can learn from our founding fathers.

The 4th of July teaches us the power of ritual and culture, as well as the inspirational leadership of John Adams.

-Be passionate

-Know what you stand for

-Beware jealously

-Value Family

 

It's time for the great service comeback!

 

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

 

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

 

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