Always Better than Yesterday with Ryan Hartley | A Podcast for Heart Centred Leaders
Education:Self-Improvement
Ep 170 Interview Sessions with Dr. Jennifer Thomas
On episode 170 I am joined by Jennifer Thomas, PhD, a clinical psychologist, consultant, TEDx speaker, author, and master facilitator for The 5 Love Languages.
Jennifer is the co-author of The 5 Apology Languages along with Dr. Gary Chapman, author of The 5 Love Languages. (Watch Dr. Gary Chapman on Ep 112 here: https://youtu.be/x9XkKFzhzCI )
In The 5 Apology Languages, Chapman and Thomas share their research on the importance of apologising effectively, explain how people speak differing apology languages, explore whether it’s possible to forgive without an apology, share how to learn your primary apology language and that of other people, and tell how to make your efforts at apologizing most productive. The languages they explore include:
• Expressing Regret: The power of “I’m sorry”
• Accepting Responsibility: Admitting “I was wrong”
• Making Restitution: Trying to repair what went wrong
• Planned Change: Making a plan to do things differently
• Requesting Forgiveness: Asking for forgiveness demonstrates sincerity
In this episode you will hear:
02:00 the British habit of constantly apologising
03:00 have we lost the art of a sincere apology?
04:00 when sorry isn’t enough
05:15 the Five Apology Languages
11:20 can you find it in your HEART to forgive me?
13:30 great leaders give great apologies
15:30 keep your BUT out
18:30 use all five and stop - don’t even bring in extenuating circumstance to your apology
20:15 why leaders should apologise in person
23:00 a letter from a daughter to her father - the more you admit you are wrong, the more respect I have for you
28:30 call off the forgiveness police
29:30 Sorry Not Sorry
31:30 an epidemic of negative attribution
34:00 encouragement for a new generation of leader
37:30 sharing your language with others
I hope this interview inspires you to be a leader who can sincerely apologise to those who need to hear it.
Please do subscribe, leave a little review and share it with someone you wish to inspire too.
Always love
Ryan
Connect with Dr. Jen
Website: https://www.drjenniferthomas.com/
TEDx: https://youtu.be/FiiPNPLWXSM
Discover your apology language: https://www.5lovelanguages.com/quizzes/apology-language
Connect with Always Better than Yesterday
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