2021-011- Dr. Catherine J Ullman, the art of communication in an Incident - Part 2

In this episode:

knowing your audience - discussing the IR impact
how did this happen? how deep do you want to tailor your potential discussion?
Every level must be asking "what, when, why, how?", not just those in the trenches
does the level of incident mean that communication scales accordingly?

And much more!

 

Dr. Catherine J. Ullman (@investigatorchi)

Incident Response communications

Reminders:
Patreon Jeff T. just became a $2 patron!

Accepted to CircleCityCon on IR communications!

Bsides Rochester Security B-Sides Rochester

 

Spoke at SeaSec meetups:

Qualys Update on Accellion FTA Security Incident | Qualys Security Blog

Security Advisory | SolarWinds

Family Educational Rights and Privacy Act (FERPA)

 

It’s important to share necessary information with senior level people and higher ups, but is there a thing as ‘oversharing’? 

How do you toe the line between oversharing and nothing at all?

In higher Ed, are you beholden to different disclosure requirements than businesses?

What is Server Side Request Forgery (SSRF)? | Acunetix

13 Beautiful Tools to Create Status Pages for your Business (geekflare.com)

Laying communication groundwork

Status pages (notifying users)

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