3 big ideas discussed in this episode:
- A quick turn-on-a-dime pivot is most often out of desperation and rarely is successful. The Pivot, instead, is planned and well-orchestrated, involving many shifts by many people. A successful Pivot can lead to extraordinary momentum and performance breakthroughs.
- As a business "grows up" it naturally, and wisely, becomes more operationally efficient and better at mitigating risk. Often this leads to being less human, and less or not nimble. But there are steps a leader can take to lead a nimble, vibrant business.
- You can't change a person but you can... (change their context at work, both in org structure and social norms & values)
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