The Interview: Unilever, Chief Customer Officer Claire Hennah

in this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah.

When it comes to how consumers goods companies go to market, digital is changing everything.

Claire joins us to explore the importance of adapting portfolios, so they are fit for ecommerce; the secrets to gaining share of category sales on the digital shelf; and to discuss her role on the Retail Week Live 2022 Advisory Board. We also talk to Retail Week Live Programme Director Hannah Tovey to find out what this year’s event has in-store for those thinking of attending, and the big themes that will be discussed by those taking to the stage at Retail Week Live 2022.