How do we communicate with each other

Frank Ricci and I discuss firehouse communications. There are many ways, as leaders we communicate with our officers and firefighters. It is an art and as a boss you have to learn how to master it. The kitchen table is a great place to have discussions and learn to listen to your people. Mastering 1 on 1 communications allows you to gain great insight as to what is going on inthe stations and resolve conflicts and finally stop rumors that are false and offer insight on things that are true. Being a great communicator and listener grows your leadership credibility.