487: Three Problems that Will Make Your P2P Implementation Fail w/ Joe Payne, Jennifer Ulrich and Tom Pellescki
Why do so many P2P implementations fail or fall short of ROI expectations?
The majority of these failures are the result of three problems:
1. Procurement selects and implements solutions they believe are best fit without seeking input from the business.
2. Procurement works with the business to implement a solution, not for what it was designed to do, but for what they want it to do.
3. Procurement forgets to address the supplier experience: enablement, onboarding, messaging, and everyday usability.
During this AOP Live based episode hosted by Kelly Barner, Joe Payne, Jennifer Ulrich, and Tom Pellescki from Corcentric answer questions about why procurement’s ability to lead a successful change management initiative is so critical and how procurement can overcome the common P2P implementation challenges of the past.
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