Wrapping up our graduate school week, I had an interesting experience that taught me a good bit about what is old...may not be dead.
Just because loud voices like to announce the death of something, does not mean that the sky is necessarily falling. It's not really a binary paradigm in community banking. Said another way...it's not either/or. It's both/and.
See, we have to be good at all aspects of human interaction and human relationships today. If you'll go back and listen to our episode with the Arkansas State students...you'll see that half of them never wanted to set foot in a branch and the other half did. These were well informed students of banking and finance too, mind you.
So, with apologies to the Greyjoys of the Iron Islands...what is "dead" may truly never die.
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