Are you confused over the recent CMS ruling requiring agents to record all calls with beneficiaries in their entirety? The Brokerage Inc. President, Mike Smith walks us through the new CMS guidelines.
You'll also learn about the tools coming available to help TBI agents remain compliant. It's important all agents become aware of what will be required of agents before this upcoming AEP.
If you have any additional questions, reach out to The Brokerage Inc. or go to www.thebrokerageinc.com.
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