Business:Management & Marketing
Neil Wilkins takes us through techniques and tips for handling crisis, in both personal and professional life.
Neil discusses - Redundancy - Bereavement - Running out of cashflow - Disasters at work - Customer complaints
He shares his top tips, including: “Take care of the practicalities” “Affirm the smallest of accomplishments in pursuit of the mission” “Reframe the crisis into an opportunity not a threat” “Deep breath, stay calm, work from the full picture” “Apologise and mean it”
For more content like this, visit Neil Wilkins Online
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