I think, without fail, our small business customers want us to know something about them and at the same time, there are things that we wish we could get small business customers to understand about our side of things.
Jay Toups, Pres/CEO of High Performance Teams has a long resume of working both with banks and small businesses. He is a long time faculty member at the Grad School here and consistently rated one of the highest faculty member. He also has a banking podcast that is fantastic called The Bankercast. You need to go check it out. Really good stuff.
So, Jay and I got together and thought about things both sides of the table need to know about the other. It was an interesting conversation.
Check out the Bankercast podcast on all of the podcast applications.
And don't forget our sponsor, ICBA Securities at https://www.icba.org/icba-securities
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