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Thomson Reuters Institute Insights Podcast

Thomson Reuters Institute Insights Podcast

News:Business News

What meaningful, intentional client feedback programs can do for law firms

What meaningful, intentional client feedback programs can do for law firms

2022-08-31
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In the latest podcast available on the Thomson Reuters Institute channel, we speak with Elizabeth Duffy, Senior Director of Global Client Services at the Thomson Reuters Institute, about law firms' efforts to proactively seek out their clients’ thoughts and attitudes in a formal client feedback program.

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