What's the secret to happy relationships? Shut up. We spend a lot of time formulating our retort and talking at people, filling any silence that presents itself. Why do teenagers commit suicide? They don't feel heard. What the secret to good hostage negotiations, listen.
Dr. Mark Goulston comes on the pod to share why you need to "just listen." He is the world's leading healthy conflict coach and is the author or co/author of nine books that have been translated into 40 languages and with his book, "Just Listen," becoming the and top book on listening in the world. He was a UCLA professor of psychiatry, is a former FBI and police hostage negotiation trainer and inventor of Surgical Empathy. He also hosts the My Wakeup Call podcast which is ranked in the top 0.5% globally.
Visit Mark http://markgoulston.com
Visit Michaela http://www.beyoufindhappy.com
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