A Compass Is Better Than a Roadmap: Becoming a Manager of Managers (with John Gleeson, Vice President of Customer Success at Motive)

https://fellow.app/supermanagers/john-gleeson-motive-a-compass-is-better-than-a-roadmap-becoming-a-manager-of-managers/

When an organization is experiencing hyper growth, it can be difficult to remain aligned.

That’s why having a north star is crucial in guiding the team in the right direction.

John Gleeson is the Vice President of Customer Success at Motive (formerly KeepTruckin). John joined Motive when there was only 50 employees. Today, there are over 3,000 people.

In episode #121, John shared his insights on leveraging data to ask better questions, his philosophy of understanding the why behind decisions, and the importance of building context org-wide.

Tune in to hear all about John’s leadership journey and the lessons learned along the way!

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