Episode 224: Raypak - 70 Years of Heating Innovation with Justin Reyes & Gavin Chaze

Episode Summary: 

Today, we sit down with Justin Reyes and Gavin Chaze of Raypak Pool & Spa, the world’s leading manufacturer of copper finned boilers and heaters and, since 1953, the industry standard for pool heating technology. Justin is the company’s Associate Marketing Manager while Gavin serves as Regional Sales Manager for California. 

Raypak’s state-of- the-art Oxnard facility prepares the company to meet ever-increasing demands as the company continues to grow. They seek not just to provide innovative and intuitive products, but also to serve as an educational resource to pool professionals and even homeowners. 

Listen in as Justin and Gavin dive deep into the multifaceted products and services offered by Raypak. They speak of the company’s early beginnings since its founding in 1947 as purely a manufacturer of boilers and space heaters, before penetrating the pool industry six years later. 

They also discuss how Raypak is leading the industry via its collaboration with innovation insiders on the best way to design products that improve the quality of life of both pool owners and servicers. 

Here’s a Glimpse of What You’ll Learn: 

• 01:19 - Justin and Gavin’s journey in the pool industry 
• 10:53 - How Raypak got started 
• 18:32 - Discussion on boilers and space heaters 
• 30:26 - Raypak moves into the swimming pool space 
• 32:58 - The AVIA 
• 43:04 - The Raymote and ease of automation  
• 45:58 - How Raypak supports pool professionals 
• 54:04 - About Raypak’s Innovative Learning Centers 
• 57:31 - Breaking down Raypak’s three levels of training 
• 1:02:22 - New products 

Sponsors: 

• Raypak 
• Leslie’s 
• Primate Pool Tools 
• Poolside Tech 

Connect with Guest: 

• Website 
• Instagram 
• Facebook 
• LinkedIn 
• YouTube 

Connect with Pool Chasers: 

• Website 
• Instagram 
• Facebook 
• Facebook Group 
• Twitter 
• YouTube 
• Patreon 

Key Quotes from Episode: 

• Raypak is probably the only manufacturer in the pool industry that provides you with accurate safety caution verbiage on the screen. ~Gavin 
• We’ve always been a company that stood by servicers, so we’ve always provided excellent training. When we make the heater, we make it serviceable. ~Gavin 
• We need to make sure that we are innovating in a way that includes servicers in the process. We have a history of building products that are great, but there is always room for improvement. ~Justin