Donnie B.: It's really, really fun when you get somebody on the show that has done some really cool things in their life. And when I'm talking to Nancy, I got to tell you, I love her humor. I love her wit. You can tell she's been in the acting scene and working in that customer service world for years. And I just love her spirit and energy, man. So as we dive into this week's episode, I want you to really listen because she dropped some real gems on really, how to be a great person, but it's all under the guise of customer service. I really enjoyed this one.
And as always, man, this show is brought to you by Point Blank Safety Services. And I got to tell you, as I continue on and learn more about their company, their business, I spend time with Michael and Stacey over there. I'm just really honored that they are supporting this show for as long as they have and the amount of love they've given us.
They are really doing a lot to change the game in Texas. We all know there's a ridiculous amount of construction going on, on a regular basis out here. Freeways are getting shut down, lane changes and everything else. And as those workers are out there, there's frustrations on both sides of the table of, the workers are frustrated because the cars are not slowing down. The drivers are frustrated because the workers are there. Somebody’s got to keep both sides of those safe and Stacey and Michael with Point Blank Safety Services, their company, their officers, their off-duty officers do amazing things keeping everybody safe on there.
So do me the favor, guys. Go visit their website at https://www.pointblanksafety.com/. Send them a message. Follow them on social media and say, hi and let them know that you heard it on Success Champions. It would mean the world to me.
[Music]
Donnie B.: All right, guys. This is going to be a killer episode. I'm so stoked and excited about this one. I'm bringing on Nancy Friedman, man and she has got just an awesome and amazing story. So sit back and enjoy this one. But I'm Donnie. This is Donnie’s Success Champions.
Ms. Nancy, welcome to the show, my dear.
Nancy F.: I am here and I am excited and I am glad that we got together. Thank you for the opportunity, my friend.
Donnie B.: Absolutely. Absolutely. So tell us who the heck you are.
Nancy F.: Well, I'm Nancy Friedman, the world's only Telephone Doctor. But I didn't just jump in and be that. So the little background story is a fun one and a good one. And I don't know how far you want me to go. But the bottom line is, I was born in Chicago, Illinois. You are not entitled to the year but I was born there, raised there and did a nice stint there. Married my husband and while he was working, he and my brother got together and said, “We're going to buy a radio station in San Diego.”
Well, that sounded like a good idea at the time. And we moved to San Diego and when I got there, Donnie, I was a young bride with a 6-month old baby, didn't know a soul in San Diego. It was a navy town then and very cliquish, if you will.
I don't need to tell you. You've been a marine. They stick with their own.
So the bottom line is, I got, not clinically depressed, but it was like, I want to go home. I don't like this. How can you not like San Diego? So I thought I was nuts.
My husband bought me a book that changed my life and it’s by Dale Carnegie, ‘How to Stop Worrying and Start Living’. And the book is, you can pick any page and start it. You don't have to read it from front to back.
So the bottom line is, I opened a page and the chapter was, ‘What is the worst thing that can happen?’
Well, that’s a challenging question to ask somebody. What is the worst thing that can happen? Well, the worst thing that can happen in his eyes and mine too was death. That's the worst thing that can happen.
Well, I'm not going to die from being in San Diego. A lot of people lived there
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