In this episode of CISO Talks, we discuss risk factors in the cybersecurity industry today. IT Helpdesks and Customer Support call centres are your biggest risk factor. Your CS reps are not identity detectives and asking them to be is an unrealistic expectation that leaves the door open to fraud and impersonation.
Is there a better solution? What’s working and what’s not?
Guest in this episode:
Aaron Painter - CEO @ Nametag
https://www.linkedin.com/in/aaronpainter/
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