Pivoting in a pandemic: TD bank’s showcase of operational resilience during the COVID-19 crisis
Within the last six weeks, Canada’s TD Ban has been able to mobilize approximately 70,000 working from home due to the COVID-19 pandemic. In this episode of the podcast we are in conversations with Michael Rhodes, Group Head, Innovation, Technology & Shared Services, from TD Bank Group. Michael talks about the challenges of pivoting to a remote workforce rapidly, how they were able to mobilize quickly to get ahead of COVID-19, and re-imagining what a return to work may look like.
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