Ep. 04 - Our Most Useless Cards, Retention Calls and the Delta Vacations Deal

Episode Description

In Episode 4 of the Miles to Memories podcast we discuss the most useless cards we carry and why we still hold onto them. We take a deep dive into retention calls: how to do them, what to say and why they are important.  We wrap up the episode discussing the amazing Delta vacations offer  (expires Friday 9/6) plus some quick hit deals & of course outtakes! 

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This episode is sponsored by Travel Freely, the MtM recommended tool for tracking & organizing credit cards.

 

Episode Notes

0:00 - What we've been up to: Hanging out in Northern Michigan, adjusting Hong Kong travel, and upcoming conferences

6:23 - Upcoming Miles to Memories meetups

 

7:24 - Retention calls: What are they, what are best practices, and tips and tricks (Citi Retention strategy guide)

 

20:28 - Break

 

23:29 - Our most useless/least used credit cards in our collections 

 

30:20 - How we handled the Delta Vacations Deal (still good until Friday, September 6th!) 

 

42:03 - Quick hits: Chase adds Emirates, Fee Free Visa Gift Cards at Staples, Priority Pass price increases, and British Airways Visa surcharge rebates

 

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Music: Rewind by Jay Someday | https://soundcloud.com/jaysomeday Music promoted by https://www.free-stock-music.com Creative Commons Attribution 3.0 Unported License