[Q&A] Engaging a Client Who's Ghosting You

You're listening to our brand-new Freelance to Founder SHORTS, 5-10 minute episodes answering one (or two) questions from listeners like you.

To submit your question, visit FreelanceToFounder.com/ASK and we'll feature you on an upcoming episode.

In today's SHORT, Brittany says, "I'm a freelance designer and a marketer located in New York. My question is, how do you keep clients engaged once they've signed on? I have a few clients that have signed up for monthly marketing support, etc, but the problem is, I can't get anything out of them. I need content and updates. I've tried emails, I've tried setting up monthly check in meetings, but nothing seems to really work. And because of this, I feel I'm failing them. They're paying their bills. But at the end of the day, I don't feel good about it, because my results aren't what they could be. I would love any advice."

We've chatted about this in a full length episode previously, but it's been a while. We've probably learned something since then. So, we'll do our best to answer Brittany's question.

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