13. The Fifth Ingredient for Business Success: EXCELLENT CUSTOMER SERVICE
You CANNOT underestimate the power of customer service in your baking business. If you take care of your customers, they will take care of you! Especially in the beginnings of your business - this is how your going to get your first orders, by customers referring you to other people! Brette walks you through the importance of adding this ingredient to your business and how to show up as a professional, friendly, expert who customers can trust with their orders.
Last month, Brette hosted 174 home bakers live during 3 coaching sessions at the Bake It Happen Summit and it was the most powerful, mind-blowing, lit up three days of learning. We created business plans, financial maps, broke down pricing, and tuned in to an all new mindset of possibility. If you want to see what you missed out on and springboard your business towards success this next year, the recordings + documents and templates from that summit are now available for purchase, and you can get them here!
Check out my other resources for more content!
My Youtube Channel
The Out of Home Baker
Hobble Creek Bakery
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