Self Service and Org Charts

Does any technology make sense if the organization surrounding it is misaligned? Let’s look at some examples of the right and wrong ways to align the technology organization with business results. 

SHOW: 687

CLOUD NEWS OF THE WEEK - http://bit.ly/cloudcast-cnotw

CHECK OUT OUR NEW PODCAST - "CLOUDCAST BASICS"

SHOW SPONSORS:

• Solve your IAM mess with Strata's Identity Orchestration platform
• Have an identity challenge you thought was too big, too complicated, or too expensive to fix? Let us solve it for you! Visit strata.io/cloudcast to share your toughest IAM challenge and receive a set of AirPods Pro.
• Section is the fastest, easiest and most cost-effective way to run applications across multiple clouds.
• Cloudcast listeners can experience the benefits of unparalleled performance and uptime, plus the ability to scale as needed. There’s no risk to try it out – run one project for free with no credit card required!
• CloudZero – Cloud Cost Visibility and Savings
• ​​CloudZero provides immediate and ongoing savings with 100% visibility into your total cloud spend

SHOW NOTES:

• On Organizational Structures and the Developer Experience (Redmonk)

 

GREAT SLIDES AND DEMOS DON’T ALWAYS WORK IN THE REAL WORLD

• Platforms vs. Services. 
• Centers of Excellence vs. Centralized Services vs. Distributed Services
• Who makes the initial investment? Incremental investments? Who owns maintenance? 
• Business Goals? Technical Goals? 

THINGS THAT WORK AND THINGS THAT OFTEN BREAK

• What problem is trying to be solved? Does the consumer understand how to measure value received? 
• How are things funded? How does expansion happen? How do changes happen?
• How are things measured? How well are measurements aligned?
• Self-Service vs. APIs vs SLA’d Services (fixed services vs. reusable services)
• Are platforms centralized vs. group-by-group? 
• Short-term goals vs. long-term goals?

FEEDBACK?

• Email: show at the cloudcast dot net
• Twitter: @thecloudcastnet