Roger Dooley Interview - The Secret That 88% of Your Customers Will Talk About

I find it mind-boggling that, while we all know the importance of simplifying the buying process, too many in business are actually adding friction by making you change your passwords and fill out contact forms and talk to their chat bots. Well, my guest today has a lot to say about unnecessary and frustrating friction in your business, and why it's costing you money and customers, and even employees. I'm talking to the brilliant Roger Dooley, author of Friction, the Untapped Force. That can be your most powerful advantage. 

You can find Roger Dooley at:

https://twitter.com/rogerdooley

https://www.linkedin.com/in/dooley

https://www.facebook.com/roger.dooley

https://amzn.to/2PUOGbi

You can find David Avrin at:

www.davidavrin.com

www.linkedin.com/in/davidavrin

www.twitter.com/DavidAvrin

www.facebook.com/therealdavidavrin

www.instagram.com/therealdavidavrin

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