Andrew Rogers (GM, The Ritz-Carlton Maui, Kapalua)

Jason Evans of SilverShark Media speaks to Andrew Rogers, the General Manager of The Ritz-Carlton Maui, Kapalua.  In this episode Andrew talks about how he started in the hospitality industry, the path that led him from Jamaica to Maui to China and back to Maui, what it's like transitioning as GM from a business hub like Shanghai to the resort destination of Kapalua, what it was like navigating through the early stages of the pandemic, innovations in the industry from the pandemic that will stick around, challenges from the pandemic that the industry is still working through, what went into the recent $100M property transformation, some highlights of new enhancements on property (the club lounge, guest rooms, lobby, dining options), the importance of sustainability improvements for a property, upcoming events (Whale Tales in February, Celebration of the Arts in April, Kapalua Wine & Food Festival in June), and his advice for anyone who wants to advance their career in hospitality.