862: Peter Nguyen Chef/Owner of Banh Mi Boys

With excitement allow me to introduce to you today’s guest, Owner of Banh Mi Boys, Peter Nguyen. New Orleans had been embracing Vietnamese food for some time before 2015 when Peter Nguyen opened Bahn Mi Boys, but when it was Peter’s turn, he wanted to do something different, that was when he decided to own the Banh Mi niche. Prior to opening Banh Mi Boy, Peter had ZERO restaurant experience. Six years after opening, Peter has opened his second location in the New Orleans Uptown area and has begun the process of franchising.

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Favorite success quote or mantra:

• "If you're tired of starting over, stop giving up."

In this episode with Peter Nguyen we will discuss:

• Franchising
• Corner the market
• Labor
• Positive reinforcement
• Visual branding
• Why Banh Mi Boys uses Clover

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Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Creativity
2. What is your biggest weakness?
   • OCD
3. What's one question you ask or thing you look for during an interview?
   • Read body language
4. What's a current challenge? How are you dealing with it?
   • Franchising, manageability
5. Share one code of conduct or behavior you teach your team.
   • Treat people with respect
6. What is one uncommon standard of service you teach your staff?
   • Go above and beyond always
7. What's one book we must read to become a better person or restaurant owner?
   • Radical Candor by Kim Scott
   • GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What is something restaurateurs don't do well enough or often enough?
   • Work a shift, check on staff
9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
   • Homebase
10. Name one service you've hired.
    • Golden Bakery
11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Stay passionate
    • Always give off good energy
    • Care about other people more

Contact info:

Instagram: @banh.mi.boys

Website: bmbsandwiches.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Peter Nguyen for joining me for another awesome episode. Until next time!

 

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