539: The 3 Channels to Deliver Your Tone with Martha Lucius

Hailing from Baltimore, MD, Martha Lucius got her start in Washington, DC as a server after graduating college. 9 year later she opened a bakery and cafe. That bakery went strong for 18 years, before Lucius decided to create her own business, www.marthalucius.com, where she mentors restaurant owners through online programs, strategy calls, and on site consulting.

This is Martha's 2nd time on the show. To listen to Martha's first interview, head to www.Restaurantunstoppable.com/497. Today, Martha is here to discuss why you need to be mindful of your tone and how tone helps create repeat customers. 

Show notes… Favorite Success Quote or Mantra

"Enjoy the food your serving. Be happy about it and spread the joy on the plate."

In this episode with Martha Lucius, we discuss:

• Staying in your lane, do the things that make you happy, and partner with the people who are strong with where you're week.
• Focusing on being the best at what you do so you can attract onto yourself the best. 
• Why getting specific with your vision, core values, and mission is so important when your have partners
• Being mindful of the tone you're putting out
• What tone is. 
• The 3 channels to be delivering your tone. 
  • Brand Imaging.
  • Social media.
    • Connecting with businesses through Linkedin
  • In house.
    
    • Stripping formalities. 

Resources Mentioned

• Martha's first interview with Restaurant Unstoppable: 497: Slowing Down to Speed Up with Martha Lucius

 

 

Today's Sponsor

EthicsSuite.com -provide a safe, secure, simple and anonymous communication channel between you and your employees to help you protect your hard-earned reputation and assets. Demonstrate to your team that you are committed to providing a workplace that operates with the highest ethical standards. Staying informed about important issues will help you resolve them internally before they spiral into larger, costly, or public problems.

 

Cashflowtool.com  A simple powerful and predictive cash flow companion for Qickbooks. Simple, because it requires no data entry, is always up to do and works on any device, anywhere. Powerful, because with it's built-in cash flow calendar, activitiy feed and anomaly detector, you instantly know all aspects of your cash flow with no surprises. Predictive, because you'll know your cash flow today and anticipate it tomorrow.

  Contact Info

Marthalucius.com

Martha@marthlucius.com 

Thanks for Listening!

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Huge thanks to Martha Lucius for joining me for another awesome episode. Until next time!

 

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