In this episode with Raji Sankar, we discuss:
- Freedom by way of discipline.
- Anything being possible.
- The story behind Choolaah.
- Creating jobs where people meet their full potential.
- Buying into a franchise model to learn the business.
- What Raji learned from operating a 5 Guys Burgers and Fries franchise.
- The result of growing too fast and desperately.
- Not sacrificing your values.
- Growing slowly outward.
- Growth from within.
- Using competency charts with monetary incentives.
- Never ending learning.
- Outsourcing and surrounding yourself with the best.
- Getting people aligned with the same cause.
- Creating systems and tracks for training.
- Educating your guest especially when you're doing something strange or unfamiliar.
- Educating your team.
- The importance of everyone buying into your mission, vision, and values when scaling.
- Using success stories from your team to grow your brand.
Raji Sankar left a life of science, tech, and consulting to pursue the life of a restaurateur. In 2004 they started Wholesome International, the business entity that would start opening 5 Guys Burgers and Fries throughout PA, and Oh. It didn't take long before her own vision for Choolaah began to sprout. Today, Wholesome International operates a total of 20 5 Guys locations and they're opening their 5 Choolaah Indian BBQ Location.