Helen Babb-Delia, development partner at FORWARD, in conversation with Deanna Pantín Parrish, an experienced consultant, educator and dispute resolution professional.
Deanna is currently a Lecturer at Harvard Law School, a Clinical Instructor at the Harvard Dispute System Design Clinic, and the Assistant Director of the HNP Negotiation Teaching Network.
Helen talks to Deanna about conflict resolution at work, active listening, inquiry and curiosity and empathy and how those skills relate to the future of work for workplaces and individual employees.
Transcript at:
https://otter.ai/u/5C8iGbgwEXE8eiMDa7AnROk0Ak8?utm_source=copy_url
Production by Michael Donaldson https://8sided.blog/8sided-about/
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