E114 Part 2 - PERSEVERANCE PREVAILS: Joe Koenig on Overcoming Challenges at Work and Home
Welcome to another episode of Tech Sales Insights, where Randy and Joe are up for round 2 of their conversation. In this episode, Joe talks about how leveraging the best and most disruptive technologies from partners help provide real outcomes for customers. The two discuss how data and feedback can be used to improve customer experience and how partnering with the right companies can create an ecosystem that drives innovation. Stay tuned for more in this latest episode of Tech Sales Insights.
INSIGHTS OF THE DAY
RANDY: HOW TECH SALES HAVE CHANGED
“Back in the old days, it was, you’re selling in any of those platforms, and that was the sale. Now, you've got your intellectual property, your secret sauce, around the methodologies and service providers, and business outcomes. You're slotting in, obviously, all these different technologies that help with the outcome, but kind of this other layer in terms of the differentiation, so you're just not reselling.”
JOE: HOW LEADERS PLAY A ROLE IN GETTING PEOPLE TOGETHER
“I think we have to be more intentional about bringing people together at the right times for the right reason, understanding that people have cost challenges. But what can we do to help enhance and drive this culture in a different way, some people are a little bit more remote now, and it's up to our leaders and managers to help provide feedback and an additional perspective on the best ways you can accomplish that, knowing that we have to have some face-to-face with them.”
Don’t miss out on our previous episode and watch out for the next ones!
Find out more about Joe Koenig in the links below:
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