The Power of Listening in Pharmacy Leadership | Brooke Griffin, PharmD

In this podcast episode, host Mike Koelzer and guest Brooke Griffin, a pharmacist and professor of pharmacy practice, discuss the importance of soft skills, self-awareness, and effective listening in various contexts, including healthcare, leadership, and personal relationships.

1. Self-awareness is key
2. Use validated surveys
3. Choose confidant carefully
4. Repeat back words
5. Be present always
6. Focus on gratitude
7. Say "tell me"
8. Create intentional spaces
9. Remember names intentionally
10. Listen before speaking

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