994: Carrie Morey Founder and CEO of Callie's Hot Little Biscuit

Carrie Morey is the Founder and CEO of Callie's Hot Little Biscuit. Carrie began her career in sales within the early days of the internet. After baking biscuits to bring to sales meetings, she eventually started baking her own biscuits and selling them online and Callie's Hot Little Biscuit grew from there. She was featured on her own show, called Unwrapped, and started a popular food blog, and has published two books. She has opened 4 brick and mortal locations, and currently operates two in Charleston, having closed the Atlanta and Charlotte locations.

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Favorite success quote/mantra:

• Personal: "Work hard, play hard."
• "Business: "Be a biscuit; rise tall, be harm and buttery on the inside, and be open to anyone's jam."

In this episode with Carrie Morey we will discuss:

• Sales
• Letting people go
• Being featured on TV shows
• The importance of PR
• Opening and closing locations

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Knowledge bombs

1. Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
   • Kindness
2. What is your biggest weakness?
   • Trusting
3. What's one thing you ask or look for when interviewing/growing your team?
   • Tell me about your integrity
4. What's a current challenge? How are you dealing with it?
   • Figuring out how to scale
5. Share one code of conduct or behavior you teach your team.
   • Kindness always
6. What is one book you think will make us a better person or restaurant owner?
   • Setting The Table by Danny Meyer
   • GET THIS BOOK ON AUDIBLE
7. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
   • Assembly
8. What is one thing you feel restaurateurs don't do well enough or often enough?
   • Customer service
9. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
   • Work hard
   • Be kind
   • Believe in yourself

Contact:

Instagram: @callieshotlittlebiscuit

Thanks for listening!

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Huge thanks to Carrie Morey for joining me for another awesome episode. Until next time!

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