Sophie Wyne - How Human Resources Can Do More With Less

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Summary:

Sophie Wyne is the Co-founder and CEO of Ariglad, a ticket and issue management software that uses AI to auto-triage employees’ HR-related messages. Though she has experience working in various industries, it was her time working in cybersecurity that ultimately inspired her to launch Ariglad in 2020. 

In this episode, Sophie tackles the big question of the moment: with increasing restrictions and limitations placed on HR teams, how can they continue to perform and possibly even improve? In other words, how can HR do more with less? 

Chapters:

[0:00 - 3:08] Introduction

• Welcome, Sophie!
• Today’s Topic: Streamlining HR Processes for Happier Employees

[3:09 - 9:34] How HR departments operate properly with fewer resources?

• Now is the time to build human connections and trust with employees
• How HR teams can offer employee support in times of uncertainty

[9:35 - 25:20] Hacks for more streamlined HR processes

• Shifting from reactive spending to strategic budgeting
• Leveraging existing communication tools to shorten (and possibly eliminate) the back-and-forth with employees

[25:21 - 33:34] How companies can optimize their HR processes

• Consolidate data and make sure they’re not scattered across multiple locations
• Give employees the ability to access a knowledge base for HR info and FAQs

[33:35 - 34:16] Closing

• Thanks for listening!

Quotes:

“[HR] are the ones that are distributing resources to employees and that have direct lines [of communication] between teams. . . . There’s a reason it’s called ‘Human Resources’: you need the resources, but you also need the human.”

“Conversations about your journey as an employee—those are the conversations that HR is there for and excited to take part in.”


Contact:

Sophie's LinkedIn
David's LinkedIn
Dwight's LinkedIn

Production by Affogato Media
Podcast Manger: Karissa Harris