Are you looking to provide your customers with outstanding customer service?
Are you seeking ways to integrate social media into your customer service plan?
Throughout the years, customer service has been a crucial component of doing good business. Now more than ever, brands are being put onstage by their customers via social media, and are faced with having to resolve customer service issues in the limelight.
This week on the Social Media Social Hour, I am joined by Shep Hyken, with a 5 step pl...
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