Counselor Toolbox Podcast with DocSnipes
Health & Fitness:Mental Health
835 - 10 Tips for Verbal Crisis De-Escalation and Intervention _ Communication Skills Improvement
Chapters:
00:00:00 - 10 Tips for Verbal Crisis De-escalation
00:04:25 - Approaching and De-escalating a Person in Crisis
00:09:09 - De-escalation Techniques: Walk and Talk, Offer a Piece of Gum, Hear Their Perspective, Empowerment.
00:13:35 - Understanding Your Emotional Reactions in the Moment
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