Magic Words in Mediation: Negotiation Language That Works

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Many of us (including our clients) have learned all the wrong things about negotiation. We think of haggling over the price of a car where each person gives up a little of their position until an agreement is reached. Essentially we’ve been taught incorrectly that the loudest and most assertive voice wins in any negotiation, or that both sides compromise and end up with less.

In this episode, we're talking about some ways you can help clients develop skills that will not only help them be more effective in mediation, but may help them generate more satisfying agreements. 

Most divorce coaches spend quite a bit of time supporting clients in developing proposals and preparing to negotiate their property settlements and parenting plans. But negotiation is much more than just throwing demands around and successful negotiation requires specific language.

Listen in as we give a client scenario and review use of our 3 favorite techniques:

• EAR statements
• Yes, and...
• Arguing with questions

And don't forget the importance of these magic words: thank you, I hear you, I understand, I apologize, that's news to me, I can own that, and I can live with that.

And finally, it’s critically important that your client understand their BATNA or best alternative to a negotiated agreement. If that’s not a concept you’re familiar with, please go back and listen to Episode #59 from a few weeks ago where we did a deep dive into this concept.

Using the right language in negotiation can determine whether conflict escalates, negotiations stall, and the couple moves toward litigation or ... the conversation continues and other options are explored.

You can learn more about DCA™ or find out about any of the classes or events mentioned in this episode at the links below:

Website: www.divorcecoachesacademy.com
Instagram: www.instagram.com/divorcecoachesacademy
LinkedIn: www.linkedin.com/company/divorce-coaches-academy
Email: DCA@divorcecoachesacademy.com

Learn more about DCA® or any of the classes or events mentioned in this episode at the links below:

Website: www.divorcecoachesacademy.com
Instagram: @divorcecoachesacademy
LinkedIn: divorce-coaches-academy
Email: DCA@divorcecoachesacademy.com