Download - A Galaxy Of Trouble: Product Recalls In An Always Online World

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A Galaxy Of Trouble: Product Recalls In An Always Online World

2016-09-23

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The newly launched Galaxy Note 7 left several customers burned and Samsung's reputation in flames after a manufacturing flaw in some of the devices led to a number of batteries catching on fire. The incident led to a recall of about 1 million of Samsung's flagship smartphone. We explore how incidents like this affect the global supply chain in a world where social media and instant access means news travels fast.