July 11th - What your rights are if your flight is cancelled

Today I'm covering some of the fall-out from the easyJet decision to cancel 1,700 flights over the summer – and in particular stressing your rights if your flight is cancelled. For example, a listener called Jane found her Gatwick-Barcelona trip moved to a Luton-Barcelona departure – and lost a day of her holiday at the end. I advised her to demand easyJet buys perfectly good tickets on rival Vueling, as it is legally required to do. I've contacted the Civil Aviation Authority about some of the communications from easyJet and am looking forward to the CAA reply ...

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