Get Your Clients To Fall In Love With Your Customer Experience

You need to exceed customer expectations when it comes to the customer experience. It's not just about providing excellent customer service; it's about creating an all-encompassing and visceral experience that appeals to all senses, fosters deep connections among the group, and keeps clients coming back.

Today, I am sharing the behind-the-scenes process of how we go above and beyond to provide exceptional in-person client experiences for our Roundtables and the Elite Mastermind. I walk you through how to make strategic investments in high-quality venues, dining experiences, and additional perks, go the extra mile, and prioritize the customer experience. 

 

IN THIS EPISODE, WE TALK ABOUT:

- How to go the extra mile for your customer’s experience  

- Tips for building a conscious budget for your client experiences 

- Why investing in customer experience is so important 

- The small details that will have clients returning again and again 

 

RESOURCES

- Text ROUNDTABLE to 310-421-0416 to get information on our next roundtable event

 

CONNECT WITH CHRIS

Follow me: @chriswharder

Visit my website: chrisharder.me 

Learn more about frello, my peer-to-peer lending app: frelloapp.com 

Follow frello: @frello_app