Mary O’Connell - Check Call Community Host - FreightWaves - St. Louis, MO
- What recent trends or patterns have you observed in detention times within the transportation industry?
- How have these trends evolved over time?
- What factors contribute to longer detention times for carriers?
- Are there any common challenges or issues that tend to arise?
- How do you identify problematic shippers or customers who tend to cause delays or waste carrier's time through extended detention?
- What steps or measures do you recommend to mitigate the impact of time-wasting shippers?
- How can carriers effectively communicate with these shippers to address the issue and improve overall efficiency?
- How important is it for carriers to have access to data and insights on detention times and the performance of shippers in terms of time management?