Remote Support Revolutionizing Auto Repairs: Insights from Kevin Fitzpatrick, OPUS IVS

The future of automotive repair is here!  Join us with our guest, Kevin Fitzpatrick, Vice President of Operations at Opus IVS. Kevin fills us in on the power of remote support provided by Opus IVS to collision and mechanical shops, extending from essential pre and post-scanning to advanced technical assistance. We talk about the aspect of calibration, particularly after windshield replacements, and how Opus IVS helps shops navigate the complex technology of today's vehicles, ensuring everything is functioning correctly post-repair.

We learn how Opus IVS stands out in the market by providing not just remote support to automotive technicians but also helping to control costs. Kevin shares about the impressive Drive Pro device that transmits data to the company's call centers, allowing for effective troubleshooting before any hefty repair work. We discuss the 4G cellular capabilities, and utilization of the ZOOM platform to improve repairs. 

In our Automotive News Headlines Feature, we have the latest automotive headlines, including Carvana's second-quarter results, and Tesla entering the auto loan space. 

All this and more on the this episode of In Wheel Time Car Talk!

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