A rolling of the eyes, talking over you, or plain rudeness- we might all have a colleague who behaves in an uncivil way. But should you do anything about it, or just ignore it?
Incivility at work can take many different guises and can leave people feeling dejected, unmotivated and unfairly treated. This episode of the Nursing Standard podcast looks at how to deal with incivility in the workplace, and why in a healthcare setting its impact can mean life or death.
Our guest is consultant in emergency medicine Dr Chris Turner who founded Civility Saves Lives, a group that works to raise awareness about the importance of being civil when working in healthcare.
Dr Turner tells senior reporter Alison Stacey how to recognise incivility - both in yourself and others. He also explains the best time to approach a conversation about incivility, how to have the conversation and who should be doing it.
For more episodes of the Nursing Standard podcast, visit rcni.com/podcast
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