Business
45 - Even 'Good' Companies Often Treat Their Customers Poorly
2023-08-10
“Buyer beware!” It’s more important than ever for you to heed this warning when buying goods and services. Consumers’ Checkbook regularly reports on scams and shameful selling practices that continue to become more rampant. Unfortunately, even “reputable” businesses treat consumers unfairly, often by using new technologies.
In this episode, we discuss how many companies prioritize profits ahead of their customers—and what you can do to fight back.
Special Guest: Adam Levin, consumer advocate, digital privacy expert, and host of the “What the Hack?” podcast
Additional Resources:
FTC Accuses Amazon of Tricking Millions into Joining Prime
Amazon and Microsoft Charged with Violating Children's Privacy Law
FTC Rule Would Make it Easier to Cancel Unwanted Subscriptions
30 Tricks Sellers Use to Make You Pay Up
Consumerpedia, Episode 43: How the CFPB Protects You
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